Who we are

Tmg – Tecidos Para Vestuário e Decoração, S.A, NIF 503902144, Rua Comendador Manuel Gonçalves, 25 4770-583 S. Cosme do Vale V. N. Famalicão ─ Portugal, hereinafter referred to as TMG Textiles.

Our website address is: https://pba-verticaltexteis.com/

You can contact us using the contact details:

• Email: pba.textiles@tmg.pt
• Telefone: +351 252 300 400 (Call to national mobile network)

We are committed to protecting your personal data. In this sense, we have prepared this Policy, which is based on our commitment to respect the rules for protecting personal data. Furthermore, we adopt the appropriate measures to ensure the integrity and confidentiality of your data, as well as all other rights that you enjoy.

What personal data is collected and how it is collected

Purchase(s) and user registration

When you make a purchase through our website, at https://pba-verticaltexteis.com/, we request personal data such as full name, address, CNPJ, email address and telephone number. This data is essential for us to contact you to provide you with information about your order and deliver it to your home.

Depending on the type of payment chosen to purchase products, data relating to your credit card or user accounts for third-party services such as MB Way or Paypal may be requested. This data is essential for making payments in this way.

To avoid repeatedly providing this information with each order, the user can proceed by registering on our website. This way, you will receive a password (which you can customize) associated with your email, with which you can enter your reserved area on our website and proceed more easily with ordering products.

The data collected is used only for the purposes of confirming, dispatching orders and requesting additional information and/or providing clarifications regarding them.

Newsletter

When you request to subscribe to our newsletter, your email address is collected, which is used by us to send, as requested by you, promotional and marketing information about https://pba-verticaltexteis.com/. The data will be kept until you express your wishes to us otherwise through the means and contacts provided.

Emails

When you contact us via email, we collect your email address and name so that we can respond directly to your communication.

This data is kept for 1 month for customer support related to orders or technical issues arising from the use of the website.

Telephone contact

When you contact us via telephone call, we may collect your telephone number in case we need to contact you again in the context of the information or services to be provided.

If you place an order through our telephone contacts, we may request the following data: full name, address, CPF, email address and telephone number.

The data collected is used only for the purposes of dispatching orders and requesting additional information and/or providing clarifications regarding them.

This data is kept for 1 month for customer support related to orders or technical issues arising from the use of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves as if the user visited those websites.

These websites may collect data about you, use cookies, embed third-party tracking, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged in to that website.

Links to other websites

On our website, at https://pba-verticaltextil.com/, links to other websites that are outside TMG Textiles may be included. The provision of such links is made in good faith, and TMG Textiles  cannot be held responsible for the collection and processing of personal data carried out through these sites, nor assume any responsibility in relation to such sites, especially regarding accuracy, credibility and features available in them.

Cookies

“Cookies” are small software tags that are stored on the computer through the browser, retaining only information related to preferences, not including, as such, personal data.

The cookies we use are functional, as they only aim to collect information about the device with which the user accesses our website, so that we can automatically adapt images and content for better presentation, fluidity and performance. These cookies, therefore, have the sole purpose of recording information so that  browsing is faster and more efficient, eliminating the need to repeatedly enter the same information. They are, therefore, not collected any personal data.

These cookies are stored while you browse our website.

How can you manage cookies?

All browsers allow the user to accept, refuse or delete cookies, and also to inform the user whenever a cookie is received, namely by selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser.

Please note, however, that by disabling cookies you may prevent some web services from functioning correctly, partially or completely affecting website navigation.

How your data is treated 

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, whether or not by automated means, in particular the collection, recording, organization, structuring, conservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.

TMG Textile is obliged to guarantee in all cases strict compliance with legislation on the protection of personal data, which are stored in specific databases created for this purpose and, under no circumstances, will the collected data be used for any purpose other than other than that for which they were collected or consent was given by the data subject. 

Who your data is shared with

The data collected on this website is for the exclusive use of TMG Textiles. 

How long is your data retained

We keep your data for as long as necessary to provide information or services.

What rights do you have over your data

Right of access

You have the right to confirm that your personal data is being processed and, where applicable, to obtain a copy of that data and full information about the processing.

Right to rectification

You have the right to correct errors, modify data that may be inaccurate or incomplete and ensure that the information processed is correct.

Right to suppression

You have the right to have your data deleted without undue delay if the processing is unlawful or if the purpose of the processing or collection no longer applies.

Right of restriction

You have the right to request a suspension of processing if such processing is unlawful or inappropriate.

Right to object

You have the right to object to the processing of your data if the purpose of the processing is direct marketing or if the processing must be stopped for reasons relating to your personal situation, unless we prove irrefutable legitimate reasons to continue its processing or if processing is necessary to enforce or defend legal claims.

Right not to be subject to automated individual decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning or affecting you, except if necessary for the performance of a contract, permitted by law or based on your consent explicit.

These rights do not include any personal data that is mandatory to keep for administrative, legal or security purposes.

Where your data is sent

TMG Textiles may communicate your data for the purpose of complying with legal obligations, especially to police, judicial, tax and regulatory bodies. 

Security

TMG Textiles is committed to ensuring the protection of the security of the personal data made available to it, having approved and implemented strict rules in this matter. Compliance with these rules constitutes an obligation for all those who legally access them. 

In view of the concern and commitment that TMG Textiles shows in defending personal data, security measures of a technical and organizational nature were adopted in order to protect the personal data made available to it against its dissemination, loss, misuse , alteration, unauthorized processing or access, as well as against any other form of illicit processing.

Access to Customers’ personal information is limited to employees who have a legitimate need to have contact with that information to provide services to the Customer in the performance of their duties.

Furthermore, third-party entities that, within the scope of providing services, process Customers’ personal data in the name and on behalf of TMG Textiles, are obliged, in writing, to carry out appropriate technical and security measures that, in each moment, meet the requirements set out in current legislation and ensure the defense of the data subject’s rights (in particular, the protection of Customers’ privacy and personal data).

Thus, any entity subcontracted by TMG Textiles will process the personal data of our Clients, in the name and on behalf of TMG Textiles and adopting necessary technical and organizational measures in order to protect personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of illicit processing. In any case, TMG Textiles remains responsible for the personal data made available to it.

Notwithstanding the security measures adopted by TMG Textiles, we warn everyone who surfs the Internet that they must adopt additional security measures, namely, ensuring that they use a PC and a Browser updated in terms of properly configured security patches, with active firewall, antivirus and anti-spyware and ensure the authenticity of the websites they visit on the internet, avoiding websites whose reputation they do not trust.

Contact Information

For any information about our privacy policy, exercising your rights over your data or objecting to receiving our newsletter, please contact us at pba.textiles@tmg.pt

How to complain

Without prejudice to being able to submit complaints directly to TMG Textiles, through the contacts provided for this purpose, you can complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for the effect.

Future changes to this Privacy Policy

In the future, it may be necessary to update or revise this Privacy Policy. TMG Textiles reserves the right to do so, at any time and without prior notice, by posting the revised version at https://pba-verticaltexteis.com/.  

These changes will take effect from the day of their publication and only on personal information collected after the publication of the revised version.